Find answers to commonly asked questions about Eve Blossom Machine Embroidery Designs.
You are purchasing digital machine embroidery design files, not a physical product. These files are intended to be used with embroidery machines.
Your embroidery design files are available immediately after your order is completed. You can download your files directly from the order confirmation page or from the download link sent to your email. If you create an account, your purchased files will also remain available in your account for future access.
Our designs come in multiple popular formats, including DST, EXP, HUS, JEF, PES, VP3, XXX, CND, making them compatible with most major embroidery machine brands. Please check the product description for the complete list of included formats.
Yes! You may use our designs to create and sell finished physical products such as clothing, bags, towels, and gifts. However, reselling, sharing, copying, or redistributing the digital embroidery files is strictly prohibited.
Customer satisfaction is our priority. If you experience any issues with a design or have any questions, please don’t hesitate to contact us. You can reach us through Customer Service → Contact in the website menu or by emailing info@eveblossomembroidery.com.
We’re always happy to assist and will do our best to ensure you have a great experience with our designs.
Because our products are instant digital downloads, we cannot accept returns or offer refunds after purchase. However, if you encounter a problem with your files, please contact us—we’re always happy to help find a solution.
No special software is required if your embroidery machine supports the included file format. Simply transfer the appropriate file to your machine using a USB drive or the method recommended by your machine’s manufacturer. Embroidery software is only needed if you want to edit, resize, or customize the designs.
Each embroidery design includes a detailed description with all the information you need before purchasing. There you’ll find the available design sizes, supported embroidery file formats, stitch count, number of colors, and any other important details specific to that design.
